App Support

Contact support

For booking help, account questions, or app support, request a phone call or text message.

App Privacy Policy

The app uses your contact information, appointment request details, consultation notes/photos, notification preferences, and device push token only to provide booking, reminders, appointment updates, support, and salon services. Booking is available without signing in. Optional email verification opens a temporary session to your existing requests; it does not create a separate app account.

Optional allergy and sensitivity notes help Amy prepare for your service. Photos are shared only when you choose them in the system photo picker. The app does not read your photo library or calendar; adding an appointment opens Apple’s calendar editor for your approval.

Cloudflare hosts appointment data and photos. Our email and text providers deliver booking messages, and confirmed appointments may be sent to Amy’s Google Calendar. These providers process information to deliver salon services. The native app has no advertising, analytics SDK, or tracking across other companies’ apps.

Contact details, requests, and consultation records are retained while needed to manage your salon relationship, until you request deletion, or where record retention is required. Temporary sign-in sessions expire. Private tokens are kept in the device Keychain; request history and preferences are stored on your device. Signing out clears that history and its paired-watch copy. It does not cancel appointments or delete salon records.

Notifications and appointment-opening alerts are optional. Change them in app Settings or iOS Settings. Text reminders are optional when booking; reply STOP to opt out. Website visits opened from the app follow the separate website privacy policy.

Data deletion

To request deletion of app-linked appointment history, consultation photos, or contact details, request a phone call or text message. Let Amy know you’d like your app data deleted when she gets in touch. Amy will verify your identity before deleting your data.